Lester D. Smith
8833 Orleans dr.
Baton Rouge, LA 70810
email: ldersmith@gmail.com
cell: 225-405-3471
EDUCATION
5/2002 University of Kansas Lawrence, Kansas
Bachelors Degree Organizational Communications
5/1997 Florissant Valley Community College Saint Louis,
Missouri
Associate Degree, Broadcast Communications
WORK EXPERIENCE
10/2010-Present
FEDEX OFFICE Baton Rouge, LA
Customer Service Coordinator
Performed functions such as purchasing, scheduling, problem
solving, setting up new customer accounts, preparing bank deposits, and
directing team members in one or more major function areas, to include
Express Services and Computer Services.
Provided excellent customer service while anticipating customer
needs, suggesting alternatives to meet customer satisfaction, and problem
solving with the ability to satisfy those needs with a minimum amount of
supervision.
Performed duties, including
bidding, ordering supplies, inventory control, and consultative selling to
customers while ensuring quality customer service is given.
9/2008-12/2008
Aerotek, Baton Rouge, LA
Debris Monitor (Temporary Hurricane Gustav debris clean up
project)
Supervised truckers to ensure
FEMA regulations and safety codes were enforced during hurricane clean up.
Monitored and weighed trucks coming to dump site to deliver
loads.
Wrote and filed load tickets for different types of debris.
Filed complaints from home owners and assisted in bringing
closure to complaints, and problems in the field.
8/2007-8/2010
USATF/Tiger Olympian/ Personal Track and field coach, Baton
Rouge, LA
Professional Track and field athlete
Competed as a professional Track and field athlete for USATF/
Tiger Olympians while training for the 2008 Olympic trials.
Assisted track and field camps which improved high school, and
other athletes techniques, and fundamentals
Developed and maintained a
year-round training program for men and women in
jumping events. Advising men and women on
workouts, weight programs, stretching, drills, and all other issues affecting
their preparedness for competition
8/2004-2/2007
Contract Drive Tester
US Cellular, Bridgeton, MO
Drive Tester
Test 911 PSAP's to verify which phases of communication the
systems could pick up using GSM and TDMA test phones. Performed site surveys,
calibrations and validations by using the compass, range finder and various
mapping techniques.
Trueposition Company, Baton Rouge, Louisiana
Drive Tester
Job duties were strictly
computer-based and included running and troubleshooting numerous computer
programs, installing software and hardware;
Installed, and ran
simultaneously Street Atlas, DTCR 900, TEMS, and PAL solo programs for the
Cingular Wireless to receive accurate data of the 911 signal in the states of
Mississippi, Alabama, and Louisiana.
Recognize and correct
problems with company’s equipment such as, GPS Trimble units for correct
frequency and accurate data retrieval and Assisted with training of other
drive testers.
8/1999 - 6/2000 Florissant Valley Community College, St.
Louis, MO
Assistant Track Coach
Assisted Head Track Coach with supervision and training of
athletes.
Coordinated track events for
in state and out of state competitions, taught athletes to improve
form/techniques for better performance.
Monitored expenditures and cash disbursements for compliance
with intercollegiate, departmental and NJCAA policies
Computer Knowledge and
Skills:
Proficient in Agilents, TEMS Investigator 3.1, DTCR 900,
Street Atlas, Streets and trips, PAL Solo, APL, CDMA, TDMA, GSM, Microsoft
Office
AWARDS RECEIVED
2004 Track and Field Olympic Trial Qualifier in the Triple
Jump
2003 Ranked 6th in the United States Indoor National Track and
Field Championships Competition in the Triple Jump
1995-1999 4 time All American and 2 time Big 12 Track and
Field Conference Runner Up in the Triple Jump